LEGAL

Code of Conduct

Our commitment to professional and ethical standards.

Last updated: January 30, 2026

Official Code of Conduct

For the complete and current requirements, please refer to the official Migration Agents Registration Authority (MARA) Code of Conduct guidance at mara.gov.au/tools-for-registered-agents/code-of-conduct.

Professional conduct

We follow the Migration Agents Code of Conduct and operate with integrity, transparency, and confidentiality.

Client care

We provide clear guidance, set realistic expectations, and communicate material changes that may affect your matter.

Confidentiality

Your information is handled with care and used only for the purpose of providing services or as required by law.

Aboriginal Artwork representing respect for Traditional Custodians
Acknowledgement of Country

Jinova Migration & Education Services acknowledges the Ngunnawal and Ngambri peoples as the Traditional Custodians of the land on which our Canberra office stands, and all Aboriginal and Torres Strait Islander peoples across the lands and waters of Australia. We pay our respects to Elders past and present, and recognise their continuing connection to Country, culture and community.